Wednesday, June 10, 2020

guidelines to ask questions

IITMED EDUCATIONAL SERVICES

Do’s – Practices which are appreciated



  • Relevant Posts Only: Everyone must write posts only those are relevant to the group subject.
  • English Please: Please post messages in English only so that every member can understand.
  • Respect to peers, experts and admins:Everyone must talk respectfully to other members, experts and administrators.
  • Value for Time: Please also understand and value each others time. If any one feels this group is not suitable for them, they are free to leave the group. Helps admins accommodate better focused people.

Don’ts – Practices which are banned by Admins:


  • Irrelevant Content:
    • Do not post anything outside the topic.
    • Do not spam or post any irrelevant messages in the group.
    • No jokes, No forward messages, no greeting messages, no blank emoticons, inspirational / devotional messages, no social event wishes, no invites, no personal comments or any type of irrelevant posts. (Discretion of the admin which post is irrelevant).
    • Please avoid chit chat and casual / small talk. All of us are members of other groups where we get them.
    • Unrelated content will not be tolerated at all.
  • No Arguing: Please do not argue with group members or with the admins.
  • No stalking of any member: Members are requested to refrain from bothering group members personally. Further, when communicating in the group, they are expected to talk and behave in a polite and professional manner. Any Complaint by any member (about stalking of him/her by some other member of the group) shall be taken very seriously. The consequences shall be legal as well. These sort of complaints will be dealt with the help of Police, if required.
  • Do not Change Group Name & Icon: Members are prohibited from changing group name and group icon. Only admins will do it as and when necessary.
  • Excessive self-promotion: You can use the platform to showcase some nice work you have done. However, it should be related information and excessive self-promotion will not be entertained.
  • No group invite links: Members areprohibited from sharing external group invite links in the group. Only admins will do it as and when necessary.
  • No Multiple Entries: Request members to be in only one of our related groups only. Members in more than one group will be removed. This is necessary so as to accommodate new members. As you are aware, WhatsApp allows only 256 members to be accommodated. This rule is for space logistics reasons only. No bias against any members. Rule does not apply for admins. However, a member can be part of 2 or more unrelated groups. 
    Example: A member can be a part of GST, Income tax, Companies Act, Law, Excel, Tally groups. But a member is prohibited from being part of more than one GST Group and likewise.
  • Quality not Quantity: In larger interest, members are expected to refrain from sending messages without any defined intent of conversation – For example: ‘Good Morning’, ‘Good Night’. We need to focus on quality of discussion and not quantity.
  • Job Postings: Job posting are not allowed.

Personal Opinion: The posts in the group by any member or expert shall be their personal views. We shall not be liable for any such information provided.

Agreement to to terms, rules & guidelines:Your continued presence in the group will mean you agree and abide to the terms of the group.


Important: Removal from the Group

Any deviation from the group guidelines will be taken seriously and offenders will be removed from the group permanently without notice. Also Admins reserve the right to remove the offenders from all the associated groups of CA Shines.

Note: Members who are removed from the group will not be added back to the group. So please be careful about what you are sharing with the group. This is done to protect the interest and privacy of group members.


Note to Remember:

Please read the guidelines. Further please note that this is a co-operation based community; We are not commercial helpline to solve problems. We just facilitate easy communication channel between students & professionals, and try our best that each query asked in the group is resolved by someone else in the group. No admin is personally liable for un-answered queries. It will be strictly unethical to abuse admins for un-answered queries. They are there to help without any profit. Further, the Admins reserve the right to change the group rules from time to time in the best interest of the group.


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Use these guidelines when developing questions:

  • Plan your questions. Before your meeting, outline your information goals and a sequence of related questions to help you follow the conversation and cue your notes.

  • Know your purpose. Every question you ask should help you gather either facts or an opinion. Know which kind of information you need and frame your questions accordingly.

  • Open conversation. Unlike simple yes-or-no questions, open-ended questions invite the respondent to talk — and enable you to gather much more information. “What do you like best about this company?” is likely to generate more valuable information than “Do you like this company?” Another tactic is to ask a question in the declarative format — “Tell me about that.” People who won’t answer questions sometimes respond better to a direct order.

  • Speak your listener’s language. Relate questions to the listener’s frame of reference and use words and phrases that your listener understands. For example, avoid industry jargon when you’re negotiating with someone outside your industry. If someone doesn’t seem to understand what you’re asking, try rephrasing.

  • Use neutral wording. Asking leading questions, such as “How’d you like the terrific amenities at that conference center?” is unproductive. Because the question expresses a glowing opinion of the venue, the other person isn’t likely to say anything negative about it, even if he hated the place. He hasn’t altered his feelings; he just hasn’t expressed them, and you’ve lost an opportunity to influence him. A neutral question that elicits accurate information or an honest opinion — such as “How did you like it?” — is much more helpful.

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  • Follow general questions with specific ones. Build a hierarchy of questions that begins with the big picture and gradually drills down into specifics with follow-up questions.

  • Focus your questions so they ask one thing at a time. To get more complete answers, craft short questions, each of which covers a single point. If you really want to know two different things, ask two different questions.

  • Ask only essential questions. If you don’t really care about the information that’s likely to come, don’t ask the question. Respect the other person’s time and attention to avoid appearing resistant to closing the deal.

  • Don’t interrupt. Listen to the full answer to your question. The art of good questioning lies in truly wanting the information that would be in the answer.

  • Transition naturally. Use something in the answer to frame your next question. Even if this takes you off your planned path for a while, it shows that you’re listening, not just hammering through your agenda, and it ensures that the conversation flows naturally.

Don’ts in a GD
Go through the list of things to avoid so as to crack a GD:
  • Don’t start for the sake of starting. This may project you as an impulsive person with lack of planning and organizing skills, which totally discounts your candidature for a management program.
  • Don’t speak randomly without a plan and structure. This may give an impression to the panel that you are speaking and not adding any value to the discussion.
  • Don't be arrogant, overaggressive or vain. This may evince a negative attitude with poor interpersonal skills.
  • Don't show a lack of attention or energy. This may show that you are indifferent to the task at hand. Kindly appreciate that energy is the capacity for doing work and any compromise on adequate energy levels will portray you as someone who is not task driven.
  • Don't look at only the key speakers in the discussion. It is your responsibility to respect all members of the group. The key speakers should definitely be given more attention, but this should not imply that the passive speakers are totally neglected.
  • Don't condemn or severely criticize anyone’s view point. Everyone has a right to his/her opinion. It is possible that some members of the group get aggressive while expressing themselves but they need to be managed in a certain other way.
  • Don't indulge in cross discussions when the main discussion is in progress. This amounts to transgression and does not conform with formal etiquettes.
  • Don't form cartels to visibly monopolize the discussion. This is seen as an act of violating the essence of an open, natural discussion. This also projects you a s a person vying for undue control/power.
  • Don't get restless and jittery when someone counters your point. It is natural that in a discussion your point gets contradicted. You are supposed to respond with facts/examples/illustrations/logic.
  • Don’t get into unnecessary arguments or futile conflicts with other speakers. This will only add to the opportunity cost.
  • Don’t look at the panel while making a point. This may project you as an attention seeker and an insecure person.
  • Don’t fold your arms or cross your legs to slip into an over casual posture. It is a formal occasion and you cannot portray an informal/casual appearance/attitude.
  • Don’t enter your neighbour’s private space while making a point. This is a violation of his/her intimate space and will be seen as a breach of a code of conduct.
  • Don’t over gesticulate. This may project you as an impulsive person.
  • Don’t scream and shout to prove your point as it negates the importance of poise and composure.


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